30-Day Money Back Guarantee Policy
Magna-GenetX.com
📧 Contact: Info@Magna-GenetX.com
At Magna GenetX, we stand behind the quality of our products and your satisfaction is our top priority. That’s why we offer a 30-Day Money Back Guarantee, so you can shop with confidence knowing that your investment in your health and performance is protected.
Return Period
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Products are eligible for a refund within 30 days of the purchase date.
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Please note: the 30-day period begins on the purchase date, not the delivery date.
Return Condition
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Items must be returned in their original packaging and in resalable condition.
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Opened or partially used items may not qualify unless otherwise required by law.
How to Start a Return
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Contact our customer support team at Info@Magna-GenetX.com to request a Return Authorization (RA) number and return instructions.
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Ship the product back to us using a trackable shipping method to ensure safe delivery.
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The product must be received at our facility within the 30-day window to be eligible.
Refund Process
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Once your return is received by us and inspected, your refund will be issued to the original method of payment.
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Refunds are typically processed within 5–10 business days after we receive the product.
Shipping Fees
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Original delivery charges are non-refundable.
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Customers are responsible for the cost of return shipping.
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Your refund will be the total amount of the purchase minus all shipping fees.